Job description/responsibilities / work profile:

  • Visit Customers for Service, Installation & commissioning activities as planned.
  • Site Visits for Maintenance & repair on a daily basis.
  • Study the issue and plan the procedures/ solution prior to service visit to site, take help from concerned departments if needed.
  • After service completion, take feedback about functioning of the machines periodically when needed.
  • Understand the functioning of pneumatic, hydraulic and servo systems.
  • Monitor cost and expenses as it relates to projects, service, and parts.
  • Respond to phone support requests as assigned.
  • Conduct on-site installation, commissioning, service, training, and maintenance.
  • Advise customers on operation, maintenance, and modifications.
  • Turn in accurate detailed reports in a timely manner. Respond promptly to all customer service issues.
  • Assist engineering with any ongoing projects.
  • Display a high level of integrity, and work with little supervision.
  • Recording & Monitoring Daily Customer Complaints.
  • Other duties as assigned.


Skills required:

  • Excellent communication and negotiation skills.
  • Letter drafting skills to communicate with the customers.
  • Excellent command over English/ knowledge on Kannada and Hindi is a plus.
  • Expertise on Ms office/ excel is a must.
  • Ability to work independently and in a team environment.
  • Willingness to travel as and when required (should own a two-wheeler).


Location: Peenya industrial estate, Bangalore (the candidate should be ready to relocate).

Education: Graduate, preferably engineering background, not necessarily / MBA in marketing is a plus.

Experience: 1 to 3 years proven experience in similar role knowledge in the industrial domain (machine building industry) is must.

Work week: Monday to Saturday 9:00am – 5:30pm (work from office)

Remuneration as per industry standards. Salary not a constraint for the right candidate.

Resumes to be sent to

Immediate joiners given preference.

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